Privacy Policy

Our Commitment to Your Privacy

At Nimbrix, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and services. We believe in transparency and want you to understand exactly what data we collect and why.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver and improve our marketing services
• To analyze website usage and optimize user experience
• To send you relevant information about our services (with your consent)
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and protect our rights

We will not use your personal information for purposes other than those described in this policy without your explicit consent.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you voluntarily provide information or accept cookies
• Contractual necessity to provide services you request
• Legitimate business interests in operating and improving our website
• Compliance with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our website and deliver services (such as hosting providers, analytics services, and email platforms)
• Professional advisors, including lawyers and accountants, when necessary
• Law enforcement or regulatory authorities when required by law or to protect our rights
• Third parties in connection with a business transaction, such as a merger or acquisition

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data based on need-to-know principles
• Secure data storage and backup procedures
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions are retained for up to two years unless you request deletion
• Analytics data is aggregated and anonymized after six months
• Marketing communications records are kept until you unsubscribe or request deletion
• Legal and financial records are retained as required by applicable law

Once data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Marketing Communications

With your consent, we may send you information about our services, special offers, or industry insights. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly to update your preferences
• Adjusting your cookie preferences to disable marketing cookies

Even if you opt out of marketing communications, we may still send you essential service-related messages.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection. This may include using standard contractual clauses or relying on adequacy decisions.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify you through other means, such as email or a notice on our website. We encourage you to review this policy periodically.